How This FAQ Works for You
Most questions we receive come down to three things: how to fund an account, how to get money out, and what to do when something does not go as expected. We have organised this page around those real situations. When you send a deposit via bKash, Nagad, or Rocket, the transfer goes to the account number shown in the cashier — confirm
with your wallet PIN and the balance updates on our end once the network confirms. Withdrawals follow a verification step where we match your wallet number to the one on your account before releasing funds. If you are logging in for the first time or switching devices, an OTP is sent to your registered mobile number to confirm it is you. Players
in Dhaka and elsewhere across Bangladesh reach the cashier in seconds from a mobile browser — no app download required to get started. If your question is not covered in the FAQ below, our support team is reachable via live chat directly from the site.
- bKash deposit path
- Nagad transfer confirmed
- Rocket payment supported
- OTP login security