Reference

What Governs Your Account on liv18

Your use of liv18 is subject to these terms, and access depends on your local law and eligible regions in Bangladesh. Read through the conditions below so you know exactly where you stand before you deposit via bKash, Nagad, or Rocket.

Jurisdiction-dependent accessAccount holder obligationsbKash, Nagad, Rocket payment termsEligibility by region

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LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, a dispute over a transaction, or a request to close your account, our support team handles legal queries directly. Reach us through the channels below and include your registered wallet number — bKash, Nagad, or Rocket — so we can locate your account quickly and respond without delay.

Team online

Live Chat

Available directly in the lobby. Start a chat, quote your wallet number, and a support agent will pull up your account and address your legal query.

Email Support

Send your legal query or dispute to our support address. Include your registered bKash, Nagad, or Rocket number and a clear description of the issue.

Account Help Centre

Log in, go to account settings, and open a support ticket. Ticket-based queries are tracked and receive a written response you can reference later.

HOW WE HANDLE YOUR DATA

Account Security and Data Practices

We hold your account data only as long as necessary to operate your account and meet our legal obligations. You can request a copy of the data we hold on you, or ask us to delete your account, by contacting support with your registered wallet number. Cookies on liv18 are used for session management and fraud detection — not for third-party advertising. All account access is protected by OTP verification tied to your registered mobile number, so any login attempt triggers a one-time code to your phone before access is granted.

Data Retention We keep account records for the period required by applicable law. Once that period lapses and your account is closed, personal data is deleted from active systems.

Cookie Use Session and security cookies only. We do not place third-party advertising trackers. You can clear cookies at any time without losing your account access.

Account Security OTP verification on every login. If you receive an OTP you did not request, contact support immediately and we will lock the account within minutes.

Data Requests To access, correct, or delete your data, contact support with your registered bKash, Nagad, or Rocket number. We respond to verified requests within the period set by applicable law.

Core Legal Conditions for Account Use

liv18 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Opening an account on liv18 means you accept these terms in full. You must be of eligible age under the laws of your region — we do not determine that threshold for you, and it is your responsibility to confirm that participation is lawful where you

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are located. All transactions processed through bKash, Nagad, and Rocket are subject to the payment provider's own terms alongside ours. We reserve the right to suspend or close accounts where we identify a breach of these conditions, including misuse of wallet credentials or attempts to circumvent
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account verification. Funds held in your account wallet are not insured deposits. Withdrawals are processed back to the same wallet used for deposit — if you deposited via Nagad, your withdrawal routes through Nagad. Any dispute about a transaction must be raised through our support channel
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within the period stated in the dispute policy. We may update these terms; continued use of the platform after a change constitutes acceptance. Availability of all services depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Legal Questions About Your Account

These are the questions we hear most often about account terms, eligibility, and data rights on liv18.

Access depends on your local law and eligible regions. It is your responsibility to confirm that using the platform is lawful where you are located before opening an account.

We may suspend or permanently close accounts that breach our conditions. Any balance held at the time of closure is reviewed under our dispute policy before a decision on funds is made.

Yes. Contact support with your registered wallet number — bKash, Nagad, or Rocket — and we will provide a summary of the personal data held on your account within the legally required period.

Submit a closure request through the account help centre or via email support. Include your registered mobile number. We process closures and confirm by return message once complete.

Our terms require withdrawals to return to the originating wallet — bKash to bKash, Nagad to Nagad, Rocket to Rocket — as a fraud-prevention measure tied to account verification.

We post an update notice in the lobby and, where possible, send a message to your registered number. Continued use of your account after the effective date means you accept the revised terms.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy Appliv18 App InfoFootball Oddszone

What Governs Your Account on liv18

How to Reach Us on Legal Matters

Live Chat

Email Support

Account Help Centre

Account Security and Data Practices

Common Legal Questions About Your Account

01 Is liv18 available to me in Bangladesh?

02 What happens to my account if I breach the terms?

03 Can I request a copy of the data liv18 holds on me?

04 How do I close my account permanently?

05 Why does my withdrawal go back to the same wallet I deposited with?

06 How will I know if the legal terms change?

Legal

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